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Modernizing Digital Banking Access with BeyondID’s Application Integration Gateway

Success Story / Financial Services

This case study looks at a recurring banking client that partnered with us to connect legacy infrastructure to a modern Okta-based identity environment.

Challenge

This bank’s digital banking growth was constrained by identity complexity across legacy systems and newer application experiences. Core platforms, including LDAP, mainframe-related environments, and banking applications, remained deeply embedded in daily operations, making it difficult to modernize access without disrupting systems that customers and internal teams still depended on. As new applications were introduced, users risked facing separate credential requirements, repeated registration steps, and inconsistent login flows.

At the same time, the organization needed to support modern web and mobile banking expectations while avoiding downtime, costly migration work, and added burden on a limited internal IAM team. With only a small number of people focused on identity as part of broader responsibilities, each rollout carried operational complexity. The bank needed a way to reduce customer friction, simplify application onboarding, and connect legacy infrastructure to a modern identity direction without interrupting active banking services.

Solution

We worked with the bank through discovery, scoping, and workshop sessions to understand how its legacy banking platforms, existing identity tools, and new digital application needs fit together. The objective was to create a practical path for modern authorization while preserving the systems already supporting day-to-day banking operations.

  • Discovery and Architecture Workshops

    BeyondID led planning and design workshops to assess the bank’s existing infrastructure, application dependencies, and modernization goals helping define how legacy systems could connect to a modern authorization strategy.

  • Legacy Banking Platform Integration

    Through AIG, BeyondID helped connect legacy infrastructure, including LDAP, mainframe-related systems, and core banking platforms, to the bank’s Okta-based identity strategy. This allowed the bank to preserve technology that would have been expensive and disruptive to migrate while still enabling modern access.

  • Okta Credential-Based Access

    The solution enabled users to access downstream banking platforms with their Okta credentials instead of managing separate credentials across applications. This helped reduce registration friction as new applications were introduced.

  • Support Across Workforce and Customer Identity

    BeyondID supported identity modernization across workforce identity and customer identity use cases, helping the bank align WIAM, CIAM, Okta, and AIG into a more connected access model. This gave the organization a stronger foundation for both internal access and customer-facing web and mobile banking experiences.

Impact

By using AIG with Okta, the organization improved application onboarding, simplified customer access, and enabled its internal team to move faster.
  • Seamless Movement from Legacy to Modern Identity

    BeyondID’s Application Integration Gateway helped the bank move users from legacy identity environments to a modern access experience, reducing the friction created by older access models while preserving systems already central to banking operations.

  • Simplified Customer Experience

    Users could access banking platforms with their Okta credentials, reducing the need for separate passwords, repeated registration, and disconnected application experiences.

  • Faster Application Onboarding

    The AIG deployment helped streamline the introduction of new applications by reducing the need to treat each rollout as a separate credentialing effort making it easier for the bank to bring new services to customers through a more consistent identity layer.  

  • Preserved Capital Investments

    By integrating rather than replacing core transactional engines, the institution avoided millions of dollars in risky migration costs while maximizing the lifespan of their existing on-premises technology.

  • Strengthened Security Baseline

    The bank aligned its entire ecosystem on a modern identity engine, enabling uniform enforcement of multi-factor validation rules, adaptive access policies, and centralized auditing parameters.

  • Greater Internal Team Velocity

    BeyondID’s identity subject matter expertise helped the bank’s internal team move faster despite limited dedicated IAM capacity. Instead of spending cycles on complex custom integration work, the team had a practical path for connecting legacy infrastructure to modern identity.

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