Challenge
Identity platforms often outpace the very governance, operational processes, and security controls meant to support them. For a global law firm handling highly sensitive client data, a simple review of their existing Okta deployment was not enough. Leadership needed a complete, top-to-bottom understanding of how identity moved across their technology, operations, user lifecycle processes, and administrative functions. They needed to know exactly where they stood, and where opportunities existed to improve security, governance, and operational maturity.
To achieve that objective, the firm partnered with BeyondID – a KeyData Cyber Company to perform a comprehensive Okta Tenant Health Check and Rapid IAM Assessment. By diving deep into stakeholder workshops, process reviews, platform analysis, and risk assessments, the joint engagement successfully pulled back the curtain on the organization’s true identity posture, paving the way for a clear, strategic roadmap for future improvements.
Solution
Conducted Stakeholder Discovery Workshops
Reviewed onboarding, offboarding, access requests, admin-assisted processes, customer support functions, and current IAM operating procedures with business and technical stakeholders.
Assessed Identity Governance and Operations
Evaluated lifecycle management processes, access administration practices, operational workflows, and governance controls to identify improvement opportunities.
Assessed Identity Governance and Operations
Evaluated lifecycle management processes, access administration practices, operational workflows, and governance controls to identify improvement opportunities.
Performed a Comprehensive Okta Tenant Review
Analyzed authentication policies, MFA enforcement, password rules, application integrations, group assignments, dormant accounts, API tokens, admin roles, and directory integrations.v
Reviewed Security Configuration and Platform Risk
Examined privileged access, token permissions, enrollment policies, password standards, inactive users, and identity protection controls to identify security gaps and misconfigurations.
Analyzed Existing Okta Capability Utilization
Reviewed workflows, platform features, and tenant configuration to determine where existing Okta investments could be better utilized.
Delivered Findings and a Future-State Roadmap
Provided prioritized recommendations, key findings, and a target-state strategy designed to improve security, governance, and identity program maturity.
Impact
Improved Visibility Across the IAM Program
The firm established a consolidated view of its identity operations, governance processes, administrative controls, and Okta configuration landscape.
Enhanced Understanding of Identity Risk
The assessment helped the organization identify and prioritize opportunities to improve API token governance, password policies, enrollment controls, administrative access, and account management practices.
Uncovered Operational Improvement Opportunities
Identified areas where automation, process standardization, and workflow optimization could improve efficiency across identity operations.
Strengthened Governance Readiness
The organization gained actionable recommendations for improving consistency across onboarding, offboarding, access administration, and broader identity governance activities.
Improved Readiness for Future Audits and Compliance Reviews
Leadership received a clear set of findings and recommendations that can be used to guide future IAM initiatives, platform optimization efforts, and identity governance investments.
Established a Future-State Identity Roadmap
Leadership received a clear set of findings and recommendations that can be used to guide future IAM initiatives, platform optimization efforts, and identity governance investments.
