Okta recently announced they will no longer offer SMS authentication within the Okta Identity Engine or Identity Manager (Classic) platforms.
Here’s what you should know:
- Okta’s SMS offering will not be available to any Okta customers (OIE or Classic) at the date of your next renewal, beginning September 15, 2024.
- You don’t have to give up SMS authentication! This change simply means Okta will not provide the service as part of your platform subscription – you can connect your own telecom provider to continue using SMS as an authentication option.
- You don’t have to wait for September 15th to pass to make this change. Give yourself enough time to select the right vendor, set up the connection, and conduct full testing before Okta removes this service from your instance.
- To make this switch easier for you, BeyondID has partnered with Vonage to offer Okta customers a managed SMS solution.
BeyondID x Vonage SMS Gateway for Okta
BeyondID offers three tiers of SMS services, all powered by Vonage:
Pricing is based on the volume of SMS per month and the level of support you require. This information can be found in your Okta admin portal (Here’s how to locate it within Okta Identity Engine).
All packages include a one-time setup fee to get your service connected to Okta, tested and up and running.
Okta recommends moving away from SMS completely.
So why are we offering it?
Certain industries, locations, policies prevent every organization from being able to completely do away with SMS altogether, at least for now. Our mission is to help every customer offer the most secure experience to their users based on their unique requirements. BeyondID strongly recommends coupling SMS with additional authentication methods to maintain the best user experience possible and reduce helpdesk calls due to switching telephones, losing cellular access, or a lost device.
Choosing BeyondID
You always have a choice in the providers you select. When it comes to SMS gateway, Okta recommends BeyondID.
BeyondID is the only partner to offer a complete managed solution that includes setup, management and support all in one. We handle integration, workflow setup, and day-to-day management with 24×7 support for our customers.
