Case Study: Enhancing Fraud Prevention and User Experience at Texas Dow Employees Credit Union (TDECU)

Executive Summary

Texas Dow Employees Credit Union (TDECU) transformed its digital banking infrastructure to improve customer experience, enhance identity security, and develop fraud prevention measures. Faced with the need to modernize, TDECU partnered with BeyondID to join hundreds of Fortune 1000 companies streamlining their user interface, developing a mobile-first culture, and strengthening fraud prevention with comprehensive managed identity solutions. The result: a seamless, secure banking experience that aligns with modern customer expectations and positions TDECU for ongoing success in the digital age.