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BeyondID’s Digital Banking Experience Sees High Engagement Outcomes

The Digital Banking Experience

The Digital Banking Experience is BeyondID’s identity solution for financial services; an approach that delivers seamless, secure remote banking by placing users at the center of their available touchpoints with a single point of entry. For financial organizations pursuing digital transformation, high engagement outcomes are a primary draw to the Digital Banking Experience.

Unlocking High Engagement 

Customer experience is the number one factor in user engagement. To unlock high engagement, organizations must create a digital experience that customers perceive to be extraordinarily positive and memorable; one that inspires users to seek out mobile-first experiences.

The Digital Banking Experience boosts engagement by perfecting the customer experience — empowering customers to enage proactively with their financial journey when and where they otherwise wouldn’t. Here’s how:

  •  Accessibility. Customers repeat experiences that are easily repeatable. The ease of single sign-on (SSO) to an intuitive interface with a full range of banking tools and services stands out to customers.
  • Seamless Adoption. During transformation, legacy systems are seamlessly integrated with new digital infrastructure so down-time for existing users is zero.
  • Security. Security is a top concern for customers, but they won’t compromise ease of access to get it. The Digital Banking Experience secures data without complicating registration and authentication for mobile users.
  • Continuity. A unified experience for users across all channels allows them to pick up where they left off online, or in-person — without skipping a beat.

BeyondID 

The Digital Banking Experience is an Okta-powered, BeyondID-enabled solution for fiancial service providers. As an Okta Apex Partner and Okta’s most trust implementation partner, BeyondID enables organizations to modernize their identity management and digital transformation needs while ensuring that their implementations are secure, agile and future proof. With our own service-centric philosophy, BeyondID understands how vital it is to build a foundation of strong relationships with your customers. Our goal is to deliver digital transformation solutions that help you attract and retain customers that will champion your success. Johnson Financial Group, Freedom Mortgage, Bain Capital, TDECU and Northern Trust are just some financial organizations that have trusted BeyondID as their Managed Identity Services Provider.

Visit https://beyondid.com/solutions/financial-services/ to learn more about how digital transformation aligns with your long-term strategic goals.

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Erin Moore
Erin Moore

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